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Warranties

Warranties

Feel free to contact us if the warranty info you’re looking for isn’t listed below.

Playground Equipment

Click to view: 2by2 Landscaping Timbers and Gaga Pits

Vinyl & Windscreen Mesh Warranty

Click to view: windscreen-warranty.pdf

Gym Divider Curtain Warranty

Click to view: gym-divider-curtain-warranty.pdf

Practice Sports, Inc. Cage Equipment Limited Warranty

Practice Sports, Inc. warrants all frame & cable systems (excluding netting) for a period of 5-years from the date equipment is received.

Practice Sports, Inc. (hereinafter “PSI”) manufactures (or has manufactured by a third party) its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. PSI warrants that all hardware products supplied by PSI to you will be free from defects in materials and workmanship.

This limited warranty does not cover damage or affected operation of covered equipment resulting from external causes, including accidents, acts of God, abuse, vandalism, misuse, servicing not authorized by PSI, usage not in accordance with installation instructions, failure to perform reasonable required preventive maintenance, and problems caused by use of parts and components not supplied by PSI.

PSI is not liable for any injury or damage sustained as a result of the use of equipment manufactured or supplied by PSI. Client has sole responsibility for inspection & maintenance of all equipment, prior to each use, including the first use.

All shipments must be inspected at time of delivery for damages or shortages. If damages or shortages occur, it must be noted on the bill of lading and reported to us within 2 business days. Failure to do so will forfeit any claims for damage or shortages with PSI.

During the limited warranty period, PSI will repair or replace covered products that are returned to PSI’s designated address. To request limited warranty service, you must contact PSI’s Customer Care department, toll-free, at (800) 877-6787 within the limited warranty period.

Photos will be required to be reviewed by PSI before a return authorization is granted. If the defect is not obvious in the pictures, customer may be obligated to return merchandise at their expense – upon inspection of equipment, if item is determined to be defective, freight will be reimbursed and new item will be shipped, at no expense to customer. If item is not determined to be defective, no refund will be issued. Defects are determined at the discretion of PSI and it’s manufacturers.

Limited Warranty does not include on-site service or labor from PSI (except when PSI was involved in installation), nor does it obligate PSI to incur any costs related to customer’s labor expense to replace or repair item. Replacement parts will be provided (when deemed necessary), installation guides provided, and technical phone support provided to assist customer. If customer does not wish to replace/repair item, item may be fully reimbursed at the discretion of PSI.

If PSI was involved in installation, a 30-day limited service warranty will apply. If equipment malfunctions within this period, PSI may return to job site to repair item – at the discretion of PSI. Pictures & video may be required to determine the magnitude of the issue and enable PSI to properly resolve. In some cases, PSI may engage a 3rd party contractor to service item, when deemed appropriate.

PSI owns all parts removed from repaired products. PSI uses new and reconditioned parts made by various manufacturers in performing limited warranty repairs and equipment replacement products. If PSI repairs or replaces a product, its limited warranty term is not extended.

PSI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD.

PSI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST INCOME.

Practice Sports, Inc. Cage Equipment Limited Warranty: Version:

Practice Sports, Inc. Netting Limited Warranty

Practice Sports, Inc. warrants all Nylon netting for a period of 2-years, and all Polyethylene netting for a period of 1-year, from the date netting is received.

Practice Sports, Inc. (hereinafter “PSI”) manufactures (or has manufactured by a third party) its netting from materials that are new in accordance with industry-standard practices. PSI warrants that all netting supplied by PSI to you will be free from defects in materials and workmanship.

This limited warranty does not cover damage or affected operation of covered netting resulting from normal wear and tear, external causes, including accidents, acts of God, abuse, vandalism, misuse, servicing not authorized by PSI, usage not in accordance with installation instructions, failure to perform reasonable required preventive maintenance, and problems caused by use of parts and components not supplied by PSI.

This limited warranty does not cover imperfections in the appearance of the netting, including but not limited to striations where the netting was seamed, or knots where the netting may have been patched due to a manufacturing error. These are quality control measures and will not inhibit the functionality of the netting.

PSI is not liable for any injury or damage sustained as a result of the use of equipment manufactured or supplied by PSI. Client has sole responsibility for inspection & maintenance of all equipment, prior to each use, including the first use.

All shipments must be inspected at time of delivery for damages or shortages. If damages or shortages occur, it must be noted on the bill of lading and reported to us within 2 business days. Failure to do so will forfeit any claims for damage or shortages with PSI.

During the limited warranty period, PSI will repair or replace covered products that are returned to PSI’s designated address. To request limited warranty service, you must contact PSI’s Customer Care department, toll-free, at (800) 877-6787 within the limited warranty period.

Photos will be required to be reviewed by PSI before a return authorization is granted. If the defect is not obvious in the pictures, customer may be obligated to return merchandise at their expense – upon inspection of netting, if item is determined to be defective, freight will be reimbursed and new item will be shipped, at no expense to customer. If item is not determined to be defective, no refund will be issued. Defects are determined at the discretion of PSI and it’s manufacturers.

Limited Warranty does not include on-site service or labor from PSI (except when PSI was involved in installation), nor does it obligate PSI to incur any costs related to customer’s labor expense to replace or repair item. Replacement materials will be provided (when deemed necessary), installation guides provided, and technical phone support provided to assist customer. If customer does not wish to replace/repair item, item may be fully reimbursed at the discretion of PSI, when deemed defective.

PSI is not obligated to travel to job-site to repair or replace netting, even when defective. In some cases, PSI may engage a 3rd party contractor to service item, when deemed appropriate.

PSI owns all materials removed from repaired products. PSI uses new materials made by various manufacturers in performing limited warranty repairs and netting replacement products. If PSI repairs or replaces a product, its limited warranty term is not extended.

PSI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN NETTING IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD.

PSI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST INCOME.

Practice Sports, Inc. Netting Limited Warranty: Version:

Practice Sports, Inc. Artificial Turf Limited Warranty

Practice Sports, Inc. SYNTHETIC TURF LIMITED WARRANTY AGAINST FAILURE DUE TO WEAR AND EXPOSURE TO SUNLIGHT (PE MONOFILAMENT, CFN, XP, LSR)

USED TURF TERMS

  • Used turf may have lines & other markings on it, which may not all line up.
  • Used turf does not include rubber or other in-fill.
  • Used turf carries no guarantees on the condition or quality, and may differ from the online photos.
  • Used turf does not have a guaranteed “pile height”, and the spec may differ slightly from the online photos & listing.
  • Used turf has no warranty or returns.
  • Motor freight shipments are curb-side delivery – the customer is responsible for adequate machinery or personnel to unload & transport.

WARRANTY PERIOD

This warranty shall be in force and remain in effect for a period of two (2) years beginning on the date of invoice (“effective date”). Logos installed on non-direct impact turf, such as home plate halos, have a one (1) year warranty prorated from day one. Logos installed on direct impact turf, such as on deck circles or stance mats, are not covered by this warranty.

WARRANTY

  1. MANUFACTURING DEFECTS – Practice Sports, Inc. warrants that at the time of the initial invoice, the product will be free of any defects in materials and workmanship. All synthetic turf is subject to normal wear and tear. Normal wear and tear is not a manufacturing defect and is not covered by this warranty.
  2. PILE RETENTION LIMITED WARRANTY – Practice Sports, Inc. warrants that the product will retain at least 50% of its pile fiber when properly installed by an approved installer, and when maintained according to manufacturers guidelines, according to the Synthetic Turf Counsel (STC) recommended turf maintenance procedures.

REMEDY LIMITED TO REPLACEMENT PRODUCT

Practice Sports, Inc.’s Liability under this warranty shall be limited to the replacement of the defective product, on a pro-rated basis, and specifically excludes all costs associated with removal of the defective product and installation of the replacement product. All costs associated with removal of the defective product and installation of the replacement product shall be the sole responsibility of the purchaser. Claims must be submitted in writing to Practice Sports, Inc., once this has been submitted and Practice Sports, Inc. has determined, in its sole discretion, that the product is defective and the defect is covered by this warranty, Practice Sports, Inc. will provide replacement product to the purchaser, F.O.B. Mill, Dalton, Ga., at a reduced price that shall be pro-rated based upon the number of months remaining in the unexpired warranty period. Purchaser shall be responsible for paying the portion of the purchase price for the replacement product which is excluded from coverage under this warranty.

LIMITATIONS AND EXCLUSIONS TO THIS WARRANTY

  1. This warranty only applies to the wear of the product with regard to “normal” foot traffic and ultraviolet degradation, and does not apply to damage incurred during installation, improper underlay, pile crushing, willful or negligent abuses, or damage by machinery or equipment, nor does it apply when turf is not professionally installed by an approved installer.
  2. This warranty does not apply to installations on stairways or other uneven surfaces.
  3. Fluctuation in texturized yarn products, used as face yarn or thatch yarn, is not considered a defect, nor is shade differences due to dye lot changes, and shall not be covered by this warranty.
  4. Slight color changes will occur over the lifetime of this product, and such color changes are not covered by this warranty. Color will not be considered an issue or basis for a claim.
  5. Practice Sports, Inc. shall not be responsible for any costs or expenses incurred by purchaser or others with respect to any tests, inspections, or consultations conducted by the purchaser or others on the product.
  6. This warranty applies to replacement of the product only. All labor costs involved with the removal of the defective product, and the cost of the installation of the replacement product, will be the sole responsibility of the purchaser, and are specifically excluded from coverage under this warranty.
  7. This warranty specifically excludes defects or damages caused by;
    1. Improper installation or repairs.
    2. Burns, cuts, accidents, vandalism, abuse, negligence or neglect.
    3. Improper design or failure of the sub-base of the sports field, green, court, or landscape.
    4. Wear or abrasion caused by inadequate sub-base.
    5. Wear or abrasion under swing sets, slides, and other high friction play equipment.
    6. Wear or abrasion on the seams and other high friction areas.
    7. Wear due to lack of infill / no infill.
    8. Shrinking or melting of fibers due to reflection or other sources of extreme heat.
    9. Movement of product due to lack of infill, improper glue, improper securing of edges.
    10. Expansion and contraction of product.
    11. Use of infill products of an incorrect grade.
    12. Failure to maintain infill products at the correct level (per FIFA accredited test institutes)
    13. Use of inappropriate footwear (cleats) or sports equipment.
    14. The playing surface being used other than for the purpose for which it was designed and installed.
    15. Use of chemicals, herbicides, pesticides.
    16. Use of improper cleaning methods.
    17. Any harmful chemical reaction to the product caused by infill materials.
    18. Acts of God or other conditions beyond the reasonable control of purchaser or Practice Sports, Inc.
    19. Post fibrillation after or during installation for purposes other than to get infill materials in place.
    20. Failure to install seams, lines, logos properly.
    21. Failure to properly maintain, protect or repair the products or turf.
    22. Failure to properly maintain / repair seams, lines, logos.
    23. Packing, matting, or roll crush marks of products as these are inherent characteristics of products manufactured using polypropylene, polyethylene, and nylon fibers.
    24. Product damage occurring during the shipping / transportation process. All shipping claims must be filed against the respective truck lines.

LIMITATIONS ON LIABILITY

Practice Sports, Inc.’s sole liability for any and all damages resulting from any cause whatsoever, whether based in contract, negligence, strict liability, other torts, or otherwise shall be limited to the original price of the product. IN NO EVENT SHALL Practice Sports, Inc. BE LIABLE FOR LOST PROFITS OR REVENUES, LOSS OF USE OR SIMILAR ECONOMIC LOSS, OR FOR INDIRECT SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SIMILAR DAMAGES ARISING OUT OF, OR IN CONNECTION WITH SUCH CAUSE.

PURCHASER’S OBLIGATION TO INSPECT UPON DELIVERY

Purchaser must promptly inspect all products upon delivery and notify Practice Sports, Inc. in writing of any defects, shortages or non-conformity’s within 30 days of receipt of goods. Notwithstanding anything herein to the contrary, if the purchaser fails to promptly inspect and identify product defects, shortages, or non-conformity’s which are discoverable by inspection within 30 days of the delivery date, purchaser shall be deemed to have accepted the products “as is”, and Practice Sports, Inc. shall have no obligations and / or liability with respect to such defects, shortages.

ASSIGNMENT

Purchaser may not transfer, convey, or otherwise assign all or any rights under this warranty without prior written consent of Practice Sports, Inc. Any such transfer or assignment without prior written consent shall be null and void, and of no force or effect.

REGIONAL DISCLAIMER

All implied warranties whether it’s wear or UV issues, for the Sunbelt Regions (California, Arizona, Nevada, New Mexico, Colorado, and Utah) are reduced by 50%.

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